FAQs

The procedure is being sped up. You will get rates faster and be able to order confirmation and payment procedure much faster if you order online. This could help you save some precious time required for something else.

Yes, before you can complete an order, you’ll need to sign up for an account with us.

Oh no! we’re really sorry this happened. Simply contact us on our email or call us with your order number and we will be able to look into it and arrange an exchange ASAP. If you could submit a photo of the packaging (reflecting the order number) to aid in our investigation procedure in case the product was unintentionally swapped during the delivery process, that would be really useful.

Yes you can. All you need do is cancel the order as quickly as possible. If we have already processed your order, contact us.